This is to inform you that our telephone lines are now working fine. We would like to thank you for your understanding during this time.
Gladstone Medical Centre
We would like to welcome you to the Gladstone Medical Centre Website. Gladstone Medical Centre is an innovative, award winning, one of the oldest established practices in Rock Ferry. The surgery dates back to late 1920s and it has gone through various transformations to become an excellent medical centre it is today. We hope you will quickly benefit from the user-friendly layout of our new website and its wealth of information about healthcare services we provide. You will be able to find out when we open and what to do when we’re not; and you will do all of these from the comfort of your own home!
You may be aware that from April all practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.
All patients, including children have been allocated a named, accountable GP. In our practice this is denoted by your "Usual GP".
The Usual GP takes on responsibility for your overall care at the practice.
You will be informed of your Usual GP when you register, however you can also check who your Usual GP is at any time by asking any member of staff.
Patients have been allocated a Usual GP. Reasonable efforts will be made to accommodate a change of Usual GP at your request.
Patients can and should feel free to choose to see any GP or nurse in the practice. However seeing your Usual GP in preference to others will improve your continuity of care.
Patient Access lets you use the online services of your local practice. These may include arranging appointments, repeat medication, secure messages, medical record and updating your details. For further details please contact the reception
GP Net Earnings
‘All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients in each practice.
The average pay for GPs working at this practice in the last financial year was £51,929 before tax and National Insurance.
This is for 4 GPs who worked in the practice for more than six months.’
NHS 111 Launch
If you require urgent medical assistance that cannot wait until the surgery re-opens, please call 1 1 1.
Calls to the NHS 111 service are free from both landlines and mobiles.
If you have a life threatening medical emergency please dial 999. The surgery Telephone lines will be available again from 8 o’clock on the following morning.
Flu Vaccination Clinic
We are now holding a flu vaccination clinic at the surgery. For further details please contact the surgery and we will be happy to arrange an appointment for you.
Patient Survey - Friends & Family Test
The GP Patient Survey has been designed to give patients the opportunity to comment on their experience of their GP practice. The survey asks about your experiences at Gladstone Medical Centre.
Replies to the survey will help us to understand where improvements are needed. This survey is an opportunity for patients to have their say about how well their practice is doing at providing these services to patients. Please click the below icon to provide your feedback
ALMOST 95% OF OUR PATIENTS GET SAME DAY APPOINTMENTS OR DAY OF THEIR CHOICE.....
We strive to ensure that every patient gets same day appointments or day of their choice. This year our statistics reveal that we have been successful in coming closer to the target. We will continue to provide quality care service to our patients - which is our utmost priority.
Named Accountable GP
At Gladstone Medical Centre, all patients including children have an allocated Named GP. This would be the doctor as informed to you at the time of your registration.
If you wish to know the name of your allocated GP, please contact your doctor/ Practice Manager/receptionist.
How would you rate your experience at our surgery?
- 88% of our patients have marked Extremeley Likely or likely
This practice participates in the Wirral Prescribing Incentive Scheme. This scheme aims to increase the quality and cost effectiveness of Prescribing.
Think Pharmacy is a Minor Ailment Service, makes it easy for you and your family to get advice and treatment for your health concerns at a time that suits you. All local pharmacies signed up to the service can offer support, advice and treatment for the following conditions:
Oral Thrush in babies
This is an NHS service which is provided free of charge for people who get free prescriptions and for no more than a prescription charge if you pay.
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone
This information along with your postcode and NHS number but NOT your name, are sent to a secure system where it can be linked with other health information.
YOU HAVE A CHOICE. If you are happy for your information to be used in this way you do not have to do anything. If you wish to prevent this from happening, please pick up a leaflet at reception which includes an opt out form.
One Click Away
Convenience doesn't stop there. You can now access a number of services online. Ordering a repeat prescription, Online book/cancel your appointments or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team is dedicated to your continued good health; and we will approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
(Site updated 24/05/2016)